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Shipping and payment terms

Payment

Cash on pickup
The payment of the goods takes place in cash directly upon delivery of the goods. There are no additional fees. Please make an appointment in advance at 0043 2722 93 082 or office@akustik-projekt.at.

Payment in advance
When ordering, you will receive by e-mail an order confirmation with the account details. Transfer the amount to our account. Once the payment has been received on our account, the order will be shipped.
Attention: For transfers from abroad always use IBAN and BIC for the transfer.

Cash on delivery
Cash on delivery is only possible to Austria and Germany and up to an order amount of € 499.00. Payment will be made directly to the delivery in cash at the deliveries. For COD deliveries an additional COD fee of € 6,00 (Austria) and € 15,00 (Germany) will be charged.

PayPal / Creditcarte / Sofortüberweisung
Before completing your order, you will automatically be redirected to your payment provider (PayPal, Sofort, ...) to complete the payment. At the end of the order you will be guided back to our online shop.

Purchase on invoice
Purchase on invoice on delivery is only possible to Austria and Germany and up to an order amount of € 1000.00. When ordering, you will receive an e-mail with the bank details for the payment in addition to the order confirmation. You always get the goods first and have a payment period of 14 days, from dispatch of your order.

 

Shipment

Shipping usually takes place the following working day after receipt of payment, provided that the item is in stock, with DPD, GLS Austria, Hermes or the Austrian Post. Pallet deliveries are usually made with Spedition Dachser.

The status of the shipment can be found at www.dachser.at, www.dpd.at, www.gls-paket.at, www.myhermes.de and www.post.at

Shipping costs(in EURO)

Country Shipping costs
Austria € 5,00 (from € 40,00 free shipping)
Germany € 7,00 (from € 119,00 free shipping)
Belgium, Bulgaria, Denmark, Estonia, Finland, France, United Kingdom, Iceland, Italy, Croatia, Liechtenstein, Luxembourg, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Czech Republic, Hungary
€ 1,00 per kilo
(minimum shipping costs € 5,00)
Ireland, Latvia, Lithuania, Spain

€ 2,00 per kilo
(minimum shipping costs € 10,00)
Greece, Malta, Cyprus

€ 3,00 per kilo
(minimum shipping costs € 10,00)
Norway*, Switzerland* € 13,00 + € 2,00 per kilo

For products that are delivered on pallets, a bulky goods surcharge will be charged additionally.

* Shipping is free domicile, duty unpaid, untaxed - Shipping costs do not include VAT

 
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